{"id":241190,"date":"2022-03-11T16:29:24","date_gmt":"2022-03-11T16:29:24","guid":{"rendered":"https:\/\/dev.devcct.ca\/?page_id=241190"},"modified":"2025-10-29T09:40:42","modified_gmt":"2025-10-29T13:40:42","slug":"test-equipement","status":"publish","type":"page","link":"https:\/\/test.devcct.ca\/en\/patient\/test-equipement\/","title":{"rendered":"Test technological equipment"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;4339b306-3696-4609-bcd4-3ac31f55133c&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;20197f48-1e8e-4644-9423-f7edeae40f4e&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;dbb17b3b-deee-4e7d-ad2e-dce4f3f017ac&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Test the technological equipment prior to a virtual meeting<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;522f114e-a718-41c0-bcfa-767bf899b2b7&#8243; custom_margin=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n\t<div class=\"tct-parent\">\n\t\t<noscript>\n\t\t\t<div id=\"bandeau-noscript\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Failure<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t\t<p>Your current browser doesn't has Javascript enabled, we can't procced with the tests.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/noscript>\n\t\t<div id=\"testSommaire-incompatible\" class=\"tct-bandeau tct-bandeau-incompatible\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"exclamation-triangle\" class=\"svg-inline--fa fa-exclamation-triangle fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Browser not compatible<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t<p>Your current browser is not compatible with the interface<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<div id=\"tct-intro\">\n\t\t<div id=\"general-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Failure<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t<p>At least one of your tests is not conclusive. This may prevent you from taking part in a teleconsultation.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div id=\"general-soutienTechnique\" class=\"tct-panneau-soutien-technique tct-panneau-soutien-technique-general rqt-global-text\">\n\t\t\t<h5>Get technical support now<\/h5>\n\t\t\t<p>\n\t\t\t\tThe\n\t\t\t\t<a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n\t\t\t<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n\t\t\t\t<li>\n\t\t\t\t\t<a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n\t\t\t\t<\/li>\n\t\t\t\t<li>\n\t\t\t\t\t<a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t<\/div>\n\t\t<div id=\"testSommaire-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Successful<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\"><p>All three tests are successful. You are now able to participate in your virtual meeting.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"tct-section\">\n\t\t\t<p>Prior to participating in a virtual meeting (teleconsultation or group), it is important to verify the proper functioning of some parameters, such as sound, video or your Internet connection. This will ensure that your equipment meets the requirements of a quality virtual meeting.<\/p>\n\t\t\t<p>All the steps involved in preparing for a <strong>teleconsultation<\/strong> can be found on the <a href=\"\/en\/patient\/patient-virtual-meeting\/\">Participate in a teleconsultation as a patient<\/a> page.<\/p>\n\t\t\t<p>All the steps involved in preparing for a <strong>virtual group<\/strong> can be found on the <a href=\"\/en\/patient\/virtual-group\/\">Participate in a virtual group as a patient<\/a> page.<\/p>\n\t\t<\/div>\n\t\t<div id=\"testSommaire-avertissement\">\n\t\t\t<h2 class=\"tct-avertissement-titre\">Warning<\/h2>\n\t\t\t<p>These tests are not mandatory for your teleconsultation to take place. They allow you to make sure that it can take place in the best possible technical conditions.<\/p>\n\t\t\t<p><strong>If you're using a smartphone or tablet for your teleconsultation<\/strong>: in addition to the tests, you'll need to download the Microsoft Teams app before your meeting. The app is free in your mobile device's store: <em>App Store<\/em> for Apple devices and <em>Google Play<\/em> for Android devices.<\/p>\n\t\t\t<div class=\"tct-align-right\">\n\t\t\t\t<button id=\"testSommaire-avertissement-compris\" class=\"tct-bouton-secondaire\">I understood<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div id=\"tct-section-preparation\">\n\t\t\t<div class=\"tct-titre-section\">\n\t\t\t\t<h2> Preparing the test<\/h2>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"tct-section\">\n\t\t\t\t<p>Prior to testing, always make sure to :<\/p>\n\t\t\t\t<ul id=\"tct-liste-prealables\">\n\t\t\t\t\t<li>Use the equipment you will have during your teleconsultation.<\/li>\n\t\t\t\t\t<li>Use a device with a webcam, microphone and speakers. These peripherals can be built into or external to the device.<\/li>\n\t\t\t\t\t<li>Be connected to the same internet network that will be used during your teleconsultation.<\/li>\n\t\t\t\t\t<li>Be set up in the same location as your consultation.<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"tct-internet\">\n\t\t<div class=\"tct-titre-section\">\n\t\t\t<h2>Internet connection speed test<\/h2>\n\t\t<\/div>\n\t\t<div class=\"tct-section\">\n\t\t\t<p>\n\t\t\t\tThe purpose of the test is to make sure that your Internet connection is at least 10 Mbps.\n\t\t\t\t<br \/>\n\t\t\t\tPlease note that this test does not evaluate the maximum speed of your Internet connection but rather an estimated speed.\n\t\t\t<\/p>\n\t\t\t<button class=\"testInternet tct-bouton-principal\" id=\"testInternet-original\">Start the test<\/button>\n\t\t\t<button id=\"testInternet-en-cours\" class=\"tct-bouton-principal\" disabled>\n\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"sync\" class=\"svg-inline--fa fa-sync fa-w-16 tct-spin\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M440.65 12.57l4 82.77A247.16 247.16 0 0 0 255.83 8C134.73 8 33.91 94.92 12.29 209.82A12 12 0 0 0 24.09 224h49.05a12 12 0 0 0 11.67-9.26 175.91 175.91 0 0 1 317-56.94l-101.46-4.86a12 12 0 0 0-12.57 12v47.41a12 12 0 0 0 12 12H500a12 12 0 0 0 12-12V12a12 12 0 0 0-12-12h-47.37a12 12 0 0 0-11.98 12.57zM255.83 432a175.61 175.61 0 0 1-146-77.8l101.8 4.87a12 12 0 0 0 12.57-12v-47.4a12 12 0 0 0-12-12H12a12 12 0 0 0-12 12V500a12 12 0 0 0 12 12h47.35a12 12 0 0 0 12-12.6l-4.15-82.57A247.17 247.17 0 0 0 255.83 504c121.11 0 221.93-86.92 243.55-201.82a12 12 0 0 0-11.8-14.18h-49.05a12 12 0 0 0-11.67 9.26A175.86 175.86 0 0 1 255.83 432z\"><\/path><\/svg>\n\t\t\t\tVerification in progres\n\t\t\t<\/button>\n\t\t\t<div id=\"testInternet-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\"><p>The estimated Internet connection speed meets the quality requirements for a teleconsultation.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"testInternet-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Low internet speed<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t\t<p>Your Internet connection speed is insufficient. This may prevent you from taking part in a teleconsultation.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"testInternet-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n\t\t\t<p id=\"testInternet-retenter\">\n\t\t\t\t<button class=\"tct-bouton-retenter testInternet tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n\t\t\t<\/p>\n\t\t<\/div>\n    <\/div>\n    <div id=\"tct-video\">\n        <div class=\"tct-titre-section\">\n            <h2>Video<\/h2>\n        <\/div>\n        <div class=\"tct-section\">\n            <p>The purpose of the test is to make sure that your camera is working properly and that your environment is ideal (lighting, framing and image quality) for holding a teleconsultation.<\/p>\n            <p>Recommendations :<\/p>\n            <ul>\n                <li>Be visible.<\/li>\n                <li>Do not stand against the light.<\/li>\n                <li>Adjust the lighting if necessary.<\/li>\n                <li>Make sure your camera is not obstructed or being used by another application.<\/li>\n            <\/ul>\n            <p>Make sure you allow the application to access your camera if asked.<\/p>\n            <button class=\"testVideo tct-bouton-principal\" id=\"testVideo-original\">Start the test<\/button>\n            <button id=\"testVideo-chargement\" class=\"tct-bouton-principal\" disabled>\n                <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"video\" class=\"svg-inline--fa fa-video fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M336.2 64H47.8C21.4 64 0 85.4 0 111.8v288.4C0 426.6 21.4 448 47.8 448h288.4c26.4 0 47.8-21.4 47.8-47.8V111.8c0-26.4-21.4-47.8-47.8-47.8zm189.4 37.7L416 177.3v157.4l109.6 75.5c21.2 14.6 50.4-.3 50.4-25.8V127.5c0-25.4-29.1-40.4-50.4-25.8z\"><\/path><\/svg>\n                Starting camera...\n            <\/button>\n            <div id=\"testVideo-en-cours\" class=\"tct-cadre-resultat\">\n                <video autoplay muted playsinline id=\"videoSource\"><\/video>\n                <div id=\"testVideo-selection\">\n                    <label for=\"testVideo-appareils\" class=\"tct-question\">Select a camera<\/label>\n                    <select id=\"testVideo-appareils\" class=\"tct-select\"><\/select>\n                <\/div>\n                <button id=\"testVideo-flip\" class=\"tct-flip tct-bouton-tertiaire\" tabindex=\"0\">\n                    <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"camera-rotate\" class=\"svg-inline--fa fa-camera-rotate\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M464 96h-88l-12.38-32.88C356.6 44.38 338.8 32 318.8 32h-125.5c-20 0-38 12.38-45 31.12L136 96H48C21.5 96 0 117.5 0 144v288C0 458.5 21.5 480 48 480h416c26.5 0 48-21.5 48-48v-288C512 117.5 490.5 96 464 96zM356.9 366.8C332.4 398.1 295.7 416 256 416c-31.78 0-61.37-11.94-84.58-32.61l-19.28 19.29C143.2 411.6 128 405.3 128 392.7V316.3c0-5.453 4.359-9.838 9.775-9.99h76.98c12.35 .3027 18.47 15.27 9.654 24.09l-19.27 19.28C219.3 361.4 237.1 368 256 368c24.8 0 47.78-11.22 63.08-30.78c8.172-10.44 23.25-12.28 33.69-4.125S365.1 356.3 356.9 366.8zM384 259.7c0 5.453-4.359 9.838-9.775 9.99h-76.98c-12.35-.3027-18.47-15.27-9.654-24.09l19.27-19.28C292.7 214.6 274.9 208 256 208c-24.8 0-47.78 11.22-63.08 30.78C184.8 249.2 169.7 251.1 159.2 242.9C148.8 234.8 146.9 219.7 155.1 209.2C179.6 177.9 216.3 160 256 160c31.78 0 61.37 11.94 84.58 32.61l19.28-19.29C368.8 164.4 384 170.7 384 183.3V259.7z\"><\/path><\/svg>\n                    Reverse the camera\n                <\/button>\n                <fieldset id=\"testVideo-question\">\n                    <legend class=\"tct-question\">Based on the recommendations above, are you satisfied with the quality of your image ?<\/legend>\n                    <label id=\"testVideo-oui\"><input type=\"radio\" value=\"true\" name=\"validerVideo\" \/>Yes<\/label>\n                    <label id=\"testVideo-non\"><input type=\"radio\" value=\"false\" name=\"validerVideo\" \/>No<\/label>\n                <\/fieldset>\n                <button id=\"testVideoValider\" class=\"tct-bouton-secondaire\" disabled>Confirm<\/button>\n                <button id=\"testVideo-annuler\" class=\"tct-annuler tct-bouton-tertiaire\" tabindex=\"0\">Abort<\/button>\n            <\/div>\n            <div id=\"testVideo-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\"><p>Your camera is working properly and your image is deemed satisfactory.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testVideo-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Video test failed<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\">\n                            <p>Your camera is not working properly, or your image quality is unsatisfactory. It is also possible that your camera is already being used by another application or access to your camera is blocked.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testVideo-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n            <p id=\"testVideo-retenter\">\n                <button class=\"tct-bouton-retenter testVideo tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n            <\/p>\n        <\/div>\n    <\/div>\n    <div id=\"tct-audio\">\n        <div id=\"debug-audio\" \/>\n        <div class=\"tct-titre-section\">\n            <h2>Audio<\/h2>\n        <\/div>\n        <div class=\"tct-section\">\n            <p>The purpose of the test is to make sure that your audio devices (speakers, headphones, microphone) are working properly and that the audio quality of your setup is optimal for holding a teleconsultation.<\/p>\n            <p>Recommendations :<\/p>\n            <ul>\n                <li>Find a quiet, private place.<\/li>\n                <li>Turn off the radio and television.<\/li>\n                <li>Use headphones with a microphone for better sound quality.<\/li>\n            <\/ul>\n            <p>Make sure you allow the application to access your microphone if asked.<\/p>\n            <button class=\"testAudio tct-bouton-principal\" id=\"testAudio-original\">Start the test<\/button>\n            <button id=\"testAudio-chargement\" class=\"tct-bouton-principal\" disabled>\n                <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"microphone\" class=\"svg-inline--fa fa-microphone fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M176 352c53.02 0 96-42.98 96-96V96c0-53.02-42.98-96-96-96S80 42.98 80 96v160c0 53.02 42.98 96 96 96zm160-160h-16c-8.84 0-16 7.16-16 16v48c0 74.8-64.49 134.82-140.79 127.38C96.71 376.89 48 317.11 48 250.3V208c0-8.84-7.16-16-16-16H16c-8.84 0-16 7.16-16 16v40.16c0 89.64 63.97 169.55 152 181.69V464H96c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h160c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16h-56v-33.77C285.71 418.47 352 344.9 352 256v-48c0-8.84-7.16-16-16-16z\"><\/path><\/svg>\n                Verification in progres\n            <\/button>\n            <div id=\"testAudio-en-cours\" class=\"tct-cadre-resultat\">\n                <p id=\"testAudio-invitation\">To verify that your audio system is working properly and connected to your device, please say a few words.<\/p>\n                <audio id=\"audioSource\" preload=\"none\" muted><\/audio>\n                <div id=\"testAudio-conteneur\"><\/div>\n                <div id=\"testAudio-selection\">\n                    <label for=\"testAudio-appareils\" class=\"tct-question\">Select a microphone<\/label>\n                    <select id=\"testAudio-appareils\" class=\"tct-select\"><\/select>\n                <\/div>\n                <button id=\"testAudio-enregistrer\" class=\"tct-bouton-secondaire\">Start recording<\/button>\n                <button id=\"testAudio-encours-enregistrement\" class=\"tct-bouton-secondaire\" disabled>Recording in progress<\/button>\n                <button id=\"testAudio-encours-ecoute\" class=\"tct-bouton-secondaire\" disabled>Listening in progress<\/button>\n                <div id=\"tct-icones-audio\">\n                    <div id=\"testAudio-retour\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"microphone\" class=\"svg-inline--fa fa-microphone fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\">\n                    <defs>\n                        <linearGradient id=\"testAudio-retour-fill\" x1=\"0\" x2=\"0\" y1=\"1\" y2=\"0\">\n                           <stop class=\"tct-retour-fill\" offset=\"50%\"\/>\n                           <stop class=\"tct-retour-back\" offset=\"50%\"\/>\n                        <\/linearGradient>\n                    <\/defs>\n                    <path fill=\"url(#testAudio-retour-fill)\" d=\"M176 352c53.02 0 96-42.98 96-96V96c0-53.02-42.98-96-96-96S80 42.98 80 96v160c0 53.02 42.98 96 96 96zm160-160h-16c-8.84 0-16 7.16-16 16v48c0 74.8-64.49 134.82-140.79 127.38C96.71 376.89 48 317.11 48 250.3V208c0-8.84-7.16-16-16-16H16c-8.84 0-16 7.16-16 16v40.16c0 89.64 63.97 169.55 152 181.69V464H96c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h160c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16h-56v-33.77C285.71 418.47 352 344.9 352 256v-48c0-8.84-7.16-16-16-16z\"><\/path>\n                <\/svg>\n                        <span>Say a few words<\/span>\n                    <\/div>\n                    <div id=\"testAudio-ecoute\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\">\n                    <path d=\"M215.03 71.05L126.06 160H24c-13.26 0-24 10.74-24 24v144c0 13.25 10.74 24 24 24h102.06l88.97 88.95c15.03 15.03 40.97 4.47 40.97-16.97V88.02c0-21.46-25.96-31.98-40.97-16.97zm233.32-51.08c-11.17-7.33-26.18-4.24-33.51 6.95-7.34 11.17-4.22 26.18 6.95 33.51 66.27 43.49 105.82 116.6 105.82 195.58 0 78.98-39.55 152.09-105.82 195.58-11.17 7.32-14.29 22.34-6.95 33.5 7.04 10.71 21.93 14.56 33.51 6.95C528.27 439.58 576 351.33 576 256S528.27 72.43 448.35 19.97zM480 256c0-63.53-32.06-121.94-85.77-156.24-11.19-7.14-26.03-3.82-33.12 7.46s-3.78 26.21 7.41 33.36C408.27 165.97 432 209.11 432 256s-23.73 90.03-63.48 115.42c-11.19 7.14-14.5 22.07-7.41 33.36 6.51 10.36 21.12 15.14 33.12 7.46C447.94 377.94 480 319.54 480 256zm-141.77-76.87c-11.58-6.33-26.19-2.16-32.61 9.45-6.39 11.61-2.16 26.2 9.45 32.61C327.98 228.28 336 241.63 336 256c0 14.38-8.02 27.72-20.92 34.81-11.61 6.41-15.84 21-9.45 32.61 6.43 11.66 21.05 15.8 32.61 9.45 28.23-15.55 45.77-45 45.77-76.88s-17.54-61.32-45.78-76.86z\"\/>\n                <\/svg>\n                        <span>Listen to your recording<\/span>\n                    <\/div>\n                    <div id=\"testAudio-off\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 512\"><path d=\"M215 71l-89 89H24a24 24 0 0 0-24 24v144a24 24 0 0 0 24 24h102.06L215 441c15 15 41 4.47 41-17V88c0-21.47-26-32-41-17z\"\/><\/svg>\n                    <\/div>\n                    <div id=\"testAudio-minuterie\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M360 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24 0 90.965 51.016 167.734 120.842 192C75.016 280.266 24 357.035 24 448c-13.255 0-24 10.745-24 24v16c0 13.255 10.745 24 24 24h336c13.255 0 24-10.745 24-24v-16c0-13.255-10.745-24-24-24 0-90.965-51.016-167.734-120.842-192C308.984 231.734 360 154.965 360 64c13.255 0 24-10.745 24-24V24c0-13.255-10.745-24-24-24zm-75.078 384H99.08c17.059-46.797 52.096-80 92.92-80 40.821 0 75.862 33.196 92.922 80zm.019-256H99.078C91.988 108.548 88 86.748 88 64h208c0 22.805-3.987 44.587-11.059 64z\"\/><\/svg>\n                        <span id=\"testAudio-minuterie-text\">5<\/span><span>&nbsp;s<\/span>\n                    <\/div>\n                <\/div>\n                <fieldset id=\"testAudio-question\">\n                    <legend class=\"tct-question\">Do you hear your voice during your audio test ?<\/legend>\n                    <label id=\"testAudio-oui\"><input type=\"radio\" value=\"true\" name=\"validerAudio\" \/>Yes<\/label>\n                    <label id=\"testAudio-non\"><input type=\"radio\" value=\"false\" name=\"validerAudio\" \/>No<\/label>\n                <\/fieldset>\n                <button id=\"testAudio-play\" class=\"tct-bouton-secondaire\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M371.7 238l-176-107c-15.8-8.8-35.7 2.5-35.7 21v208c0 18.4 19.8 29.8 35.7 21l176-101c16.4-9.1 16.4-32.8 0-42zM504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256z\"\/><\/svg>Listen<\/button>\n                <button id=\"testAudioValider\" class=\"tct-bouton-secondaire\" disabled>Confirm<\/button>\n                <button id=\"testAudio-annuler\" class=\"tct-annuler tct-bouton-tertiaire\" tabindex=\"0\">Abort<\/button>\n            <\/div>\n            <div id=\"testAudio-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\"><p>Your audio devices are working properly.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testAudio-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Audio test failed<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\">\n                            <p>Your audio devices are not working properly or the sound quality is considered unsatisfactory.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testAudio-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n            <p id=\"testAudio-retenter\">\n                <button class=\"tct-bouton-retenter testAudio tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n            <\/p>\n        <\/div>\n    <\/div>\n\t<\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\t\t\t<div class=\"rqt-editorial-date-row rqt-global-text\">\n\t\t\t\t<p class=\"rqt-editorial-date\">Last update: November 13, 2025 <\/p>\n\n\t\t\t<\/div>\t\t\t\t\n\t\t","protected":false},"excerpt":{"rendered":"<p>Test the technological equipment prior to a virtual meeting\n\t<div class=\"tct-parent\">\n\t\t<noscript>\n\t\t\t<div id=\"bandeau-noscript\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Failure<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t\t<p>Your current browser doesn't has Javascript enabled, we can't procced with the tests.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/noscript>\n\t\t<div id=\"testSommaire-incompatible\" class=\"tct-bandeau tct-bandeau-incompatible\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"exclamation-triangle\" class=\"svg-inline--fa fa-exclamation-triangle fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Browser not compatible<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t<p>Your current browser is not compatible with the interface<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t<div id=\"tct-intro\">\n\t\t<div id=\"general-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Failure<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t<p>At least one of your tests is not conclusive. This may prevent you from taking part in a teleconsultation.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div id=\"general-soutienTechnique\" class=\"tct-panneau-soutien-technique tct-panneau-soutien-technique-general rqt-global-text\">\n\t\t\t<h5>Get technical support now<\/h5>\n\t\t\t<p>\n\t\t\t\tThe\n\t\t\t\t<a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n\t\t\t<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n\t\t\t\t<li>\n\t\t\t\t\t<a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n\t\t\t\t<\/li>\n\t\t\t\t<li>\n\t\t\t\t\t<a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t<\/div>\n\t\t<div id=\"testSommaire-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Successful<\/span><\/h4>\n\t\t\t\t\t<div class=\"tct-bandeau-description\"><p>All three tests are successful. You are now able to participate in your virtual meeting.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"tct-section\">\n\t\t\t<p>Prior to participating in a virtual meeting (teleconsultation or group), it is important to verify the proper functioning of some parameters, such as sound, video or your Internet connection. This will ensure that your equipment meets the requirements of a quality virtual meeting.<\/p>\n\t\t\t<p>All the steps involved in preparing for a <strong>teleconsultation<\/strong> can be found on the <a href=\"\/en\/patient\/patient-virtual-meeting\/\">Participate in a teleconsultation as a patient<\/a> page.<\/p>\n\t\t\t<p>All the steps involved in preparing for a <strong>virtual group<\/strong> can be found on the <a href=\"\/en\/patient\/virtual-group\/\">Participate in a virtual group as a patient<\/a> page.<\/p>\n\t\t<\/div>\n\t\t<div id=\"testSommaire-avertissement\">\n\t\t\t<h2 class=\"tct-avertissement-titre\">Warning<\/h2>\n\t\t\t<p>These tests are not mandatory for your teleconsultation to take place. They allow you to make sure that it can take place in the best possible technical conditions.<\/p>\n\t\t\t<p><strong>If you're using a smartphone or tablet for your teleconsultation<\/strong>: in addition to the tests, you'll need to download the Microsoft Teams app before your meeting. The app is free in your mobile device's store: <em>App Store<\/em> for Apple devices and <em>Google Play<\/em> for Android devices.<\/p>\n\t\t\t<div class=\"tct-align-right\">\n\t\t\t\t<button id=\"testSommaire-avertissement-compris\" class=\"tct-bouton-secondaire\">I understood<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div id=\"tct-section-preparation\">\n\t\t\t<div class=\"tct-titre-section\">\n\t\t\t\t<h2> Preparing the test<\/h2>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"tct-section\">\n\t\t\t\t<p>Prior to testing, always make sure to :<\/p>\n\t\t\t\t<ul id=\"tct-liste-prealables\">\n\t\t\t\t\t<li>Use the equipment you will have during your teleconsultation.<\/li>\n\t\t\t\t\t<li>Use a device with a webcam, microphone and speakers. These peripherals can be built into or external to the device.<\/li>\n\t\t\t\t\t<li>Be connected to the same internet network that will be used during your teleconsultation.<\/li>\n\t\t\t\t\t<li>Be set up in the same location as your consultation.<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"tct-internet\">\n\t\t<div class=\"tct-titre-section\">\n\t\t\t<h2>Internet connection speed test<\/h2>\n\t\t<\/div>\n\t\t<div class=\"tct-section\">\n\t\t\t<p>\n\t\t\t\tThe purpose of the test is to make sure that your Internet connection is at least 10 Mbps.\n\t\t\t\t<br \/>\n\t\t\t\tPlease note that this test does not evaluate the maximum speed of your Internet connection but rather an estimated speed.\n\t\t\t<\/p>\n\t\t\t<button class=\"testInternet tct-bouton-principal\" id=\"testInternet-original\">Start the test<\/button>\n\t\t\t<button id=\"testInternet-en-cours\" class=\"tct-bouton-principal\" disabled>\n\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"sync\" class=\"svg-inline--fa fa-sync fa-w-16 tct-spin\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M440.65 12.57l4 82.77A247.16 247.16 0 0 0 255.83 8C134.73 8 33.91 94.92 12.29 209.82A12 12 0 0 0 24.09 224h49.05a12 12 0 0 0 11.67-9.26 175.91 175.91 0 0 1 317-56.94l-101.46-4.86a12 12 0 0 0-12.57 12v47.41a12 12 0 0 0 12 12H500a12 12 0 0 0 12-12V12a12 12 0 0 0-12-12h-47.37a12 12 0 0 0-11.98 12.57zM255.83 432a175.61 175.61 0 0 1-146-77.8l101.8 4.87a12 12 0 0 0 12.57-12v-47.4a12 12 0 0 0-12-12H12a12 12 0 0 0-12 12V500a12 12 0 0 0 12 12h47.35a12 12 0 0 0 12-12.6l-4.15-82.57A247.17 247.17 0 0 0 255.83 504c121.11 0 221.93-86.92 243.55-201.82a12 12 0 0 0-11.8-14.18h-49.05a12 12 0 0 0-11.67 9.26A175.86 175.86 0 0 1 255.83 432z\"><\/path><\/svg>\n\t\t\t\tVerification in progres\n\t\t\t<\/button>\n\t\t\t<div id=\"testInternet-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\"><p>The estimated Internet connection speed meets the quality requirements for a teleconsultation.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"testInternet-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n\t\t\t\t<div class=\"tct-bandeau-container\">\n\t\t\t\t\t<div class=\"tct-bandeau-cell-1\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"tct-bandeau-contenu\">\n\t\t\t\t\t\t<h4 class=\"tct-bandeau-entete\"><span>Low internet speed<\/span><\/h4>\n\t\t\t\t\t\t<div class=\"tct-bandeau-description\">\n\t\t\t\t\t\t\t<p>Your Internet connection speed is insufficient. This may prevent you from taking part in a teleconsultation.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"testInternet-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n\t\t\t<p id=\"testInternet-retenter\">\n\t\t\t\t<button class=\"tct-bouton-retenter testInternet tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n\t\t\t<\/p>\n\t\t<\/div>\n    <\/div>\n    <div id=\"tct-video\">\n        <div class=\"tct-titre-section\">\n            <h2>Video<\/h2>\n        <\/div>\n        <div class=\"tct-section\">\n            <p>The purpose of the test is to make sure that your camera is working properly and that your environment is ideal (lighting, framing and image quality) for holding a teleconsultation.<\/p>\n            <p>Recommendations :<\/p>\n            <ul>\n                <li>Be visible.<\/li>\n                <li>Do not stand against the light.<\/li>\n                <li>Adjust the lighting if necessary.<\/li>\n                <li>Make sure your camera is not obstructed or being used by another application.<\/li>\n            <\/ul>\n            <p>Make sure you allow the application to access your camera if asked.<\/p>\n            <button class=\"testVideo tct-bouton-principal\" id=\"testVideo-original\">Start the test<\/button>\n            <button id=\"testVideo-chargement\" class=\"tct-bouton-principal\" disabled>\n                <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"video\" class=\"svg-inline--fa fa-video fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M336.2 64H47.8C21.4 64 0 85.4 0 111.8v288.4C0 426.6 21.4 448 47.8 448h288.4c26.4 0 47.8-21.4 47.8-47.8V111.8c0-26.4-21.4-47.8-47.8-47.8zm189.4 37.7L416 177.3v157.4l109.6 75.5c21.2 14.6 50.4-.3 50.4-25.8V127.5c0-25.4-29.1-40.4-50.4-25.8z\"><\/path><\/svg>\n                Starting camera...\n            <\/button>\n            <div id=\"testVideo-en-cours\" class=\"tct-cadre-resultat\">\n                <video autoplay muted playsinline id=\"videoSource\"><\/video>\n                <div id=\"testVideo-selection\">\n                    <label for=\"testVideo-appareils\" class=\"tct-question\">Select a camera<\/label>\n                    <select id=\"testVideo-appareils\" class=\"tct-select\"><\/select>\n                <\/div>\n                <button id=\"testVideo-flip\" class=\"tct-flip tct-bouton-tertiaire\" tabindex=\"0\">\n                    <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"camera-rotate\" class=\"svg-inline--fa fa-camera-rotate\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M464 96h-88l-12.38-32.88C356.6 44.38 338.8 32 318.8 32h-125.5c-20 0-38 12.38-45 31.12L136 96H48C21.5 96 0 117.5 0 144v288C0 458.5 21.5 480 48 480h416c26.5 0 48-21.5 48-48v-288C512 117.5 490.5 96 464 96zM356.9 366.8C332.4 398.1 295.7 416 256 416c-31.78 0-61.37-11.94-84.58-32.61l-19.28 19.29C143.2 411.6 128 405.3 128 392.7V316.3c0-5.453 4.359-9.838 9.775-9.99h76.98c12.35 .3027 18.47 15.27 9.654 24.09l-19.27 19.28C219.3 361.4 237.1 368 256 368c24.8 0 47.78-11.22 63.08-30.78c8.172-10.44 23.25-12.28 33.69-4.125S365.1 356.3 356.9 366.8zM384 259.7c0 5.453-4.359 9.838-9.775 9.99h-76.98c-12.35-.3027-18.47-15.27-9.654-24.09l19.27-19.28C292.7 214.6 274.9 208 256 208c-24.8 0-47.78 11.22-63.08 30.78C184.8 249.2 169.7 251.1 159.2 242.9C148.8 234.8 146.9 219.7 155.1 209.2C179.6 177.9 216.3 160 256 160c31.78 0 61.37 11.94 84.58 32.61l19.28-19.29C368.8 164.4 384 170.7 384 183.3V259.7z\"><\/path><\/svg>\n                    Reverse the camera\n                <\/button>\n                <fieldset id=\"testVideo-question\">\n                    <legend class=\"tct-question\">Based on the recommendations above, are you satisfied with the quality of your image ?<\/legend>\n                    <label id=\"testVideo-oui\"><input type=\"radio\" value=\"true\" name=\"validerVideo\" \/>Yes<\/label>\n                    <label id=\"testVideo-non\"><input type=\"radio\" value=\"false\" name=\"validerVideo\" \/>No<\/label>\n                <\/fieldset>\n                <button id=\"testVideoValider\" class=\"tct-bouton-secondaire\" disabled>Confirm<\/button>\n                <button id=\"testVideo-annuler\" class=\"tct-annuler tct-bouton-tertiaire\" tabindex=\"0\">Abort<\/button>\n            <\/div>\n            <div id=\"testVideo-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\"><p>Your camera is working properly and your image is deemed satisfactory.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testVideo-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Video test failed<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\">\n                            <p>Your camera is not working properly, or your image quality is unsatisfactory. It is also possible that your camera is already being used by another application or access to your camera is blocked.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testVideo-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n            <p id=\"testVideo-retenter\">\n                <button class=\"tct-bouton-retenter testVideo tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n            <\/p>\n        <\/div>\n    <\/div>\n    <div id=\"tct-audio\">\n        <div id=\"debug-audio\" \/>\n        <div class=\"tct-titre-section\">\n            <h2>Audio<\/h2>\n        <\/div>\n        <div class=\"tct-section\">\n            <p>The purpose of the test is to make sure that your audio devices (speakers, headphones, microphone) are working properly and that the audio quality of your setup is optimal for holding a teleconsultation.<\/p>\n            <p>Recommendations :<\/p>\n            <ul>\n                <li>Find a quiet, private place.<\/li>\n                <li>Turn off the radio and television.<\/li>\n                <li>Use headphones with a microphone for better sound quality.<\/li>\n            <\/ul>\n            <p>Make sure you allow the application to access your microphone if asked.<\/p>\n            <button class=\"testAudio tct-bouton-principal\" id=\"testAudio-original\">Start the test<\/button>\n            <button id=\"testAudio-chargement\" class=\"tct-bouton-principal\" disabled>\n                <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"microphone\" class=\"svg-inline--fa fa-microphone fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M176 352c53.02 0 96-42.98 96-96V96c0-53.02-42.98-96-96-96S80 42.98 80 96v160c0 53.02 42.98 96 96 96zm160-160h-16c-8.84 0-16 7.16-16 16v48c0 74.8-64.49 134.82-140.79 127.38C96.71 376.89 48 317.11 48 250.3V208c0-8.84-7.16-16-16-16H16c-8.84 0-16 7.16-16 16v40.16c0 89.64 63.97 169.55 152 181.69V464H96c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h160c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16h-56v-33.77C285.71 418.47 352 344.9 352 256v-48c0-8.84-7.16-16-16-16z\"><\/path><\/svg>\n                Verification in progres\n            <\/button>\n            <div id=\"testAudio-en-cours\" class=\"tct-cadre-resultat\">\n                <p id=\"testAudio-invitation\">To verify that your audio system is working properly and connected to your device, please say a few words.<\/p>\n                <audio id=\"audioSource\" preload=\"none\" muted><\/audio>\n                <div id=\"testAudio-conteneur\"><\/div>\n                <div id=\"testAudio-selection\">\n                    <label for=\"testAudio-appareils\" class=\"tct-question\">Select a microphone<\/label>\n                    <select id=\"testAudio-appareils\" class=\"tct-select\"><\/select>\n                <\/div>\n                <button id=\"testAudio-enregistrer\" class=\"tct-bouton-secondaire\">Start recording<\/button>\n                <button id=\"testAudio-encours-enregistrement\" class=\"tct-bouton-secondaire\" disabled>Recording in progress<\/button>\n                <button id=\"testAudio-encours-ecoute\" class=\"tct-bouton-secondaire\" disabled>Listening in progress<\/button>\n                <div id=\"tct-icones-audio\">\n                    <div id=\"testAudio-retour\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"microphone\" class=\"svg-inline--fa fa-microphone fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\">\n                    <defs>\n                        <linearGradient id=\"testAudio-retour-fill\" x1=\"0\" x2=\"0\" y1=\"1\" y2=\"0\">\n                           <stop class=\"tct-retour-fill\" offset=\"50%\"\/>\n                           <stop class=\"tct-retour-back\" offset=\"50%\"\/>\n                        <\/linearGradient>\n                    <\/defs>\n                    <path fill=\"url(#testAudio-retour-fill)\" d=\"M176 352c53.02 0 96-42.98 96-96V96c0-53.02-42.98-96-96-96S80 42.98 80 96v160c0 53.02 42.98 96 96 96zm160-160h-16c-8.84 0-16 7.16-16 16v48c0 74.8-64.49 134.82-140.79 127.38C96.71 376.89 48 317.11 48 250.3V208c0-8.84-7.16-16-16-16H16c-8.84 0-16 7.16-16 16v40.16c0 89.64 63.97 169.55 152 181.69V464H96c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h160c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16h-56v-33.77C285.71 418.47 352 344.9 352 256v-48c0-8.84-7.16-16-16-16z\"><\/path>\n                <\/svg>\n                        <span>Say a few words<\/span>\n                    <\/div>\n                    <div id=\"testAudio-ecoute\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\">\n                    <path d=\"M215.03 71.05L126.06 160H24c-13.26 0-24 10.74-24 24v144c0 13.25 10.74 24 24 24h102.06l88.97 88.95c15.03 15.03 40.97 4.47 40.97-16.97V88.02c0-21.46-25.96-31.98-40.97-16.97zm233.32-51.08c-11.17-7.33-26.18-4.24-33.51 6.95-7.34 11.17-4.22 26.18 6.95 33.51 66.27 43.49 105.82 116.6 105.82 195.58 0 78.98-39.55 152.09-105.82 195.58-11.17 7.32-14.29 22.34-6.95 33.5 7.04 10.71 21.93 14.56 33.51 6.95C528.27 439.58 576 351.33 576 256S528.27 72.43 448.35 19.97zM480 256c0-63.53-32.06-121.94-85.77-156.24-11.19-7.14-26.03-3.82-33.12 7.46s-3.78 26.21 7.41 33.36C408.27 165.97 432 209.11 432 256s-23.73 90.03-63.48 115.42c-11.19 7.14-14.5 22.07-7.41 33.36 6.51 10.36 21.12 15.14 33.12 7.46C447.94 377.94 480 319.54 480 256zm-141.77-76.87c-11.58-6.33-26.19-2.16-32.61 9.45-6.39 11.61-2.16 26.2 9.45 32.61C327.98 228.28 336 241.63 336 256c0 14.38-8.02 27.72-20.92 34.81-11.61 6.41-15.84 21-9.45 32.61 6.43 11.66 21.05 15.8 32.61 9.45 28.23-15.55 45.77-45 45.77-76.88s-17.54-61.32-45.78-76.86z\"\/>\n                <\/svg>\n                        <span>Listen to your recording<\/span>\n                    <\/div>\n                    <div id=\"testAudio-off\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 512\"><path d=\"M215 71l-89 89H24a24 24 0 0 0-24 24v144a24 24 0 0 0 24 24h102.06L215 441c15 15 41 4.47 41-17V88c0-21.47-26-32-41-17z\"\/><\/svg>\n                    <\/div>\n                    <div id=\"testAudio-minuterie\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M360 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24 0 90.965 51.016 167.734 120.842 192C75.016 280.266 24 357.035 24 448c-13.255 0-24 10.745-24 24v16c0 13.255 10.745 24 24 24h336c13.255 0 24-10.745 24-24v-16c0-13.255-10.745-24-24-24 0-90.965-51.016-167.734-120.842-192C308.984 231.734 360 154.965 360 64c13.255 0 24-10.745 24-24V24c0-13.255-10.745-24-24-24zm-75.078 384H99.08c17.059-46.797 52.096-80 92.92-80 40.821 0 75.862 33.196 92.922 80zm.019-256H99.078C91.988 108.548 88 86.748 88 64h208c0 22.805-3.987 44.587-11.059 64z\"\/><\/svg>\n                        <span id=\"testAudio-minuterie-text\">5<\/span><span>&nbsp;s<\/span>\n                    <\/div>\n                <\/div>\n                <fieldset id=\"testAudio-question\">\n                    <legend class=\"tct-question\">Do you hear your voice during your audio test ?<\/legend>\n                    <label id=\"testAudio-oui\"><input type=\"radio\" value=\"true\" name=\"validerAudio\" \/>Yes<\/label>\n                    <label id=\"testAudio-non\"><input type=\"radio\" value=\"false\" name=\"validerAudio\" \/>No<\/label>\n                <\/fieldset>\n                <button id=\"testAudio-play\" class=\"tct-bouton-secondaire\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M371.7 238l-176-107c-15.8-8.8-35.7 2.5-35.7 21v208c0 18.4 19.8 29.8 35.7 21l176-101c16.4-9.1 16.4-32.8 0-42zM504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256z\"\/><\/svg>Listen<\/button>\n                <button id=\"testAudioValider\" class=\"tct-bouton-secondaire\" disabled>Confirm<\/button>\n                <button id=\"testAudio-annuler\" class=\"tct-annuler tct-bouton-tertiaire\" tabindex=\"0\">Abort<\/button>\n            <\/div>\n            <div id=\"testAudio-succes\" class=\"tct-bandeau tct-bandeau-succes\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"check-circle\" class=\"svg-inline--fa fa-check-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Requirement met<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\"><p>Your audio devices are working properly.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testAudio-echoue\" class=\"tct-bandeau tct-bandeau-echoue\">\n                <div class=\"tct-bandeau-container\">\n                    <div class=\"tct-bandeau-cell-1\">\n                        <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"times-circle\" class=\"svg-inline--fa fa-times-circle fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm101.8-262.2L295.6 256l62.2 62.2c4.7 4.7 4.7 12.3 0 17l-22.6 22.6c-4.7 4.7-12.3 4.7-17 0L256 295.6l-62.2 62.2c-4.7 4.7-12.3 4.7-17 0l-22.6-22.6c-4.7-4.7-4.7-12.3 0-17l62.2-62.2-62.2-62.2c-4.7-4.7-4.7-12.3 0-17l22.6-22.6c4.7-4.7 12.3-4.7 17 0l62.2 62.2 62.2-62.2c4.7-4.7 12.3-4.7 17 0l22.6 22.6c4.7 4.7 4.7 12.3 0 17z\"><\/path><\/svg>\n                    <\/div>\n                    <div class=\"tct-bandeau-contenu\">\n                        <h4 class=\"tct-bandeau-entete\"><span>Audio test failed<\/span><\/h4>\n                        <div class=\"tct-bandeau-description\">\n                            <p>Your audio devices are not working properly or the sound quality is considered unsatisfactory.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div id=\"testAudio-soutienTechnique\" class=\"tct-panneau-soutien-technique rqt-global-text\">\n                <h5>Get technical support now<\/h5>\n                <p>\n                    The\n                    <a href=\"\/en\/patient\/cssns-support\/\" rel=\"noreferrer\">Centre de soutien des services num\u00e9riques en sant\u00e9 (CSSNS)<\/a> is here to help :\n                <\/p>\n                <ul>\n                    <li>Monday to Friday, 7 a.m. to 6 p.m.<\/li>\n                    <li>\n                        <a href=\"tel:18335640404\">1 833 564-0404<\/a> (toll-free in Quebec)\n                    <\/li>\n                    <li>\n                        <a href=\"\/en\/patient\/cssns-support\/bookings\/\" rel=\"noreferrer\">Book a telephone appointment with a technician<\/a>\n                    <\/li>\n                <\/ul>\n            <\/div>\n            <p id=\"testAudio-retenter\">\n                <button class=\"tct-bouton-retenter testAudio tct-bouton-principal\" tabindex=\"0\">Repeat the test<\/button>\n            <\/p>\n        <\/div>\n    <\/div>\n\t<\/div><\/p>\n","protected":false},"author":13,"featured_media":0,"parent":9574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-241190","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/pages\/241190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/comments?post=241190"}],"version-history":[{"count":9,"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/pages\/241190\/revisions"}],"predecessor-version":[{"id":9004111222093759,"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/pages\/241190\/revisions\/9004111222093759"}],"up":[{"embeddable":true,"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/pages\/9574"}],"wp:attachment":[{"href":"https:\/\/test.devcct.ca\/en\/wp-json\/wp\/v2\/media?parent=241190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}